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Everything you need to know about working with Houseclean as your vacuum cleaner OEM/ODM manufacturing partner.
We support small MOQ for startups and FBA sellers. The exact MOQ depends on the product model and customization scope. Standard products typically start from 200โ500 units. Custom color or branded packaging may require slightly higher minimums. Please contact us with your specific model requirements for an exact MOQ.
Yes. Mixed-SKU batches are accepted, allowing you to test multiple models or variants in a single order. This is particularly useful for Amazon sellers launching new product lines. Per-SKU minimum quantities still apply. Contact our sales team to discuss mixed-SKU order configurations.
Standard payment terms: 30% deposit upon order confirmation, 70% balance before shipment. T/T (Bank Wire Transfer) is preferred. Letter of Credit (L/C) available for large orders over $50,000. PayPal available for sample orders only.
We accommodate first-time buyers with sample or trial orders before bulk production. Full-size samples with your branding can be arranged. Sample costs are typically credited against the first bulk order. We recommend a sample stage for all new OEM partnerships to validate quality before committing to volume.
Contact our sales team with your product requirements. We will arrange product samples with your logo and packaging specifications. Sample lead time is typically 7โ14 days. Sample costs apply but are credited against your first bulk order. Full test reports and certification documentation are included with samples.
Standard products (private label/color change): 30โ45 calendar days from order confirmation and deposit receipt. Custom ODM projects: 8โ12 weeks from brief to mass production. Rush production may be available for standard models โ contact us to discuss your timeline requirements.
Comparable ODM projects complete in approximately 8โ12 weeks: Brief (Week 1) โ ID Design (Weeks 1โ2) โ 3D Prototype (Weeks 2โ4) โ Mold Development (Weeks 4โ8) โ Pilot Run (Weeks 8โ10) โ Mass Production (Week 10+). Actual timelines depend on product complexity and tooling requirements. A confirmed schedule is provided at project briefing.
Yes. We provide regular production status updates at agreed intervals. Our sales team sends production milestone reports (start, mid-production QC, pre-shipment inspection, packing, ready to ship). For urgent orders, our WhatsApp line provides real-time updates. Large OEM partners can also request factory visit access during production.
Yes. For fully commissioned ODM projects, we offer exclusivity agreements preventing us from selling the same design to competitors. Terms, territory, and duration are negotiable. Standard catalog products (HC/Mate/SC series) are available to multiple OEM clients with branding customization, but not with design exclusivity.
Yes. Our engineering team provides cost/performance tradeoff analysis for your specific market. We select the motor wattage, battery voltage, and capacity combination that achieves your target retail price while meeting your performance specifications. This is a core part of our OEM/ODM service at no additional cost.
Yes. All models in our HC, Mate, SC, PV, and EQ series are available for private label with your logo, brand colors, and custom packaging. This is the fastest route to market โ typically 30โ45 days vs. 8โ12 weeks for full ODM. Contact us for pricing on specific models.
All standard products carry: CE, GS, CB, RoHS, EMC, FCC, KC. Additional certifications: CCC (China), PSE (Japan), REACH (EU chemicals). UL available on request for North America. Full certification documentation and test reports are provided with every product order.
Yes. For products requiring certification under your brand name (required for CE DoC, FCC ID, etc.), we support the re-certification process and can work with your preferred testing lab or our established partners. Additional certification costs and lead time (typically 4โ6 weeks) apply.
We operate ISO 9001:2015 QMS with quality control at every stage: IQC (incoming materials), IPQC (in-process on all 3 lines), OQC (100% functional test pre-shipment). In-house testing lab for performance, acoustic, EMC, and safety validation. Third-party audits welcome (BSCI, DEKRA, TรV, SGS).
Yes. Third-party factory audits are welcome and encouraged. We regularly host audits from BSCI, DEKRA, TรV Rheinland, SGS, and client-appointed inspection agencies. Please coordinate audit scheduling with our sales team in advance. Factory is also open to buyer visits.
Shipping: Sea freight (FCL/LCL from Shanghai/Ningbo), Air freight, Express courier (DHL, FedEx, UPS for samples). Incoterms: EXW (Ex Works Suzhou), FOB (Shanghai/Ningbo), CIF. Door-to-door shipping can be arranged for established partners. Full export documentation included.
Estimated sea freight transit from Shanghai: USA West Coast 14โ18 days ยท USA East Coast 25โ30 days ยท Europe (Hamburg/Rotterdam) 25โ32 days ยท Australia 18โ22 days ยท South Korea 3โ5 days ยท Japan 5โ7 days. Subject to carrier schedules and customs clearance time.
12-month product warranty from shipment date. Covers: manufacturing defects in materials and workmanship, motor failure, battery defects (capacity <80%), PCB and electronic faults, filtration system defects. Excludes: physical damage, unauthorized modifications, normal wear, improper use. Replacement units or parts provided for valid warranty claims.
Yes. After-sales support includes spare parts supply for all active models, warranty replacement units, technical documentation and service manuals, and customer support consultation. Spare parts MOQ applies. Contact our sales team to discuss after-sales program terms for your OEM partnership.
Our sales team responds to all email inquiries within 24 hours on business days (MondayโFriday, GMT+8). WhatsApp and WeChat inquiries are typically responded to within 2โ4 hours during business hours. For urgent technical questions, our engineering team is available via scheduled call.
Houseclean exhibits at Canton Fair (Guangzhou, April/October), IFA Berlin (September), and Hong Kong Electronics Fair (October). Factory visits are welcome by appointment at our Suzhou facility โ please contact us to schedule. Our Alibaba Store also provides product videos and detailed specifications.
๐ Tel: +86 512 68437057 ยท ๐ฌ WhatsApp/WeChat: +86 188 6224 8814 ยท โ๏ธ Email: info@houseclean-vac.com ยท sophia@houseclean-vac.com ยท ๐ Address: No.1206 FengYang Road, Weitang Town, Xiangcheng District, Suzhou, China ยท ๐ Alibaba: houseclean.en.alibaba.com